Salesforce Training Structure | Cloud CRM

At Saturo Academy, our training programs are designed not just to teach, but to transform. By enrolling in our industry-relevant, job-focused IT courses, students gain comprehensive support throughout their learning journey and beyond. Here’s what you can expect:

Salesforce Course Structure

Week 1: Introduction to Cloud Computing & CRM

Topics:
- Cloud Computing Fundamentals: SaaS, PaaS, IaaS
- Overview of CRM and its importance
- Introduction to Salesforce as a cloud-based CRM
Hands-On:
- Setting up a Salesforce Developer Account
- Navigating Salesforce Setup and Interface
Track: Admin

Week 2: Salesforce Architecture & Data Modeling

Topics:
- Salesforce Architecture: Multi-tenant, Metadata-driven
- Objects, Fields, and Records
- Object Relationships: Lookup, Master-Detail, Many-to-Many
- Page Layouts, Tabs, and Apps
Hands-On:
- Creating Custom Objects and Fields
- Establishing Object Relationships
Track: Admin

Week 3: Customization & Validation

Topics:
- Customizing Standard Page Layouts
- Buttons, Links, and Actions
- Validation Rules and Error Messages
Hands-On:
- Implementing Validation Rules
- Customizing Buttons and Actions
Track: Admin

Week 4: Process Automation

Topics:
- Workflow Rules and Actions
- Approval Processes
- Introduction to Process Builder and Flow
Hands-On:
- Creating Workflow Rules and Approval Processes
- Designing Flows using Flow Builder
Track: Admin

Week 5: Security Model

Topics:
- Organization-Level Security: Trusted IP Ranges, Login Policies
- Object-Level Security: Profiles and Permission Sets
- Field-Level Security
- Record-Level Security: OWD, Role Hierarchy, Sharing Rules
Hands-On:
- Configuring Profiles and Permission Sets
- Setting Up Role Hierarchies and Sharing Rules
Track: Admin

Week 6: Reports and Dashboards

Topics:
- Report Builder and Report Types
- Report Formats: Tabular, Summary, Matrix, Joined
- Dashboards and Dynamic Dashboards
- Scheduling and Sharing Reports
Hands-On:
- Creating Various Report Types
- Designing Dashboards
Track: Admin

Week 7: Data Management

Topics:
- Data Import and Export: Data Import Wizard, Data Loader
- Mass Transfer and Deletion of Records
- Data Backup and Restore
Hands-On:
- Importing and Exporting Data
- Using Data Loader for Data Operations
Track: Admin

Week 8: Apex Programming Basics

Topics:
- Introduction to Apex and its Use Cases
- Variables, Data Types, and Operators
- Control Structures: If-Else, Loops
- Collections: Lists, Sets, Maps
Hands-On:
- Writing Basic Apex Classes and Triggers
Track: Development

Week 9: Advanced Apex and SOQL/SOSL

Topics:
- SOQL and SOSL Queries
- DML Operations: Insert, Update, Delete
- Exception Handling in Apex
- Governor Limits and Best Practices
Hands-On:
- Writing Complex SOQL Queries
- Implementing DML Operations with Error Handling
Track: Development

Week 10: Apex Triggers and Test Classes

Topics:
- Trigger Events and Context Variables
- Trigger Best Practices
- Writing Test Classes for Apex Code
- Code Coverage and Deployment Considerations
Hands-On:
- Developing Triggers with Handler Classes
- Creating Test Classes to Achieve Required Code Coverage
Track: Development

Week 11: Aura Components

Topics:
- Introduction to Aura Framework
- Component Bundles and Their Elements
- Event Handling in Aura
- Calling Apex from Aura Components
Hands-On:
- Building Basic Aura Components
- Implementing Event Handling and Server Calls
Track: Aura (Grras, durgasoft.com)

Week 12: Lightning Web Components (LWC)

Topics:
- Introduction to LWC and Comparison with Aura
- Component Lifecycle and Decorators (@track, @api, @wire)
- Data Binding and Event Handling
- Calling Apex Methods from LWC
Hands-On:
- Developing LWCs with Data Binding and Apex Integration
- Deploying LWCs in Salesforce
Track: Development (radicals.in)

Capstone Project: Recruitment App Development